Quality: it means many different things to many different people. It is something that all companies talk about, and nearly all companies aspire to attain. Yet many do not understand it, some do not plan for it, few achieve it, and few companies completely achieve it.
At Sullair, the meaning of quality is clear. Our products and services characterize our company, so we strive for continuous improvement in all areas of our business. We pledge to you an uncompromising commitment to customer satisfaction and exceptional quality in all that we do. We establish business objectives to enhance our ability to meet these goals.
At Sullair, value means how our customers perceive, define and measure our products and services. We are committed to adding value to the overall customer experience by adhering to our own core values, which include:
- An uncompromising commitment to customer satisfaction and excellence in all that we do
- Treating everyone with respect and fairness where candid and open two-way communications are expected
- Honesty and integrity at all times
- Sullair associates acting like business owners – with a sense of urgency
- Relentlessly seeking out opportunities for improvements while embracing new ideas
- Ensuring a safe, productive and healthy work environment
- Supporting our communities